We want to make sure that all music lovers enjoy the Music Midtown experience!
- Getting There
- Accessible Festival Entrances
- Access Center
- Wristbands and Accessible Viewing Areas
- Patrons with Mobility Limitations
- American Sign Language (ASL) Interpreted Performances
- Special Dietary Needs & Prescription Medicine
- Service Animals
- Family Services
- Have Questions About Our ADA Access & Accommodations?
1. Getting There
Two Marta stations are nearby: Midtown and Arts Center.
Upon exiting the Midtown Station, take 10th Street towards Peachtree Street and continue on 10th until you reach Piedmont Avenue. Turn left on Piedmont Avenue and walk two blocks to the 12th and 14th Street gates of Piedmont Park. (or you can continue walking on 10th Street and the park will soon be on your left side).
Exit the Arts Center Station heading south on West Peachtree street for one block. Head east (go left) on 14th Street for three blocks until you reach the 14th Street entrance to the Park.
Parking is not available on the Festival grounds. Vehicles must have a valid parking pass for the designated lot. A state-issued placard / license plate required to park in accessible parking spaces. Street parking is available around the venue, as well as a paid parking deck located at 1320 Monroe Drive, Atlanta, GA 30306. Please note that this is a cashless parking deck.
2. Accessible Festival Entrance
There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for the accessible signs above the entrance lanes or ask a staff member to direct you to the lanes.
3. ADA Accessibility Center(“Access Center”)
We will have 3 Access Centers throughout the venue. These can be found inside the 12th Street Gate, inside the Bridge Gate, and inside the Charles Allen Gate.
Our Access Center services include, but are not limited to:
- Answers to questions specific to the Accessibility Program
- Information relevant to our patrons with disabilities
- Requests for accessibility Wristbands
- Power outlets for recharging powered mobility devices
- Programming information in large print and braille for reference
4. Wristbands and Accessible Viewing Areas
All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.
Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Please visit the Access Center for a map of the festival grounds or the map on the official Festival app to see the designated accessible viewing locations.
- ADA wristbands are good for the whole weekend
- DO NOT remove your wristband for the entire duration the event
- To access festival viewing platforms, one companion wristband will be issued for each accessible patron(exceptions will be made for families with young children subject to capacity at each accessible viewing platform)
- If an accessible guest wants to switch their companion, please bring the old companion wristband to the ADA kiosk to be reissued
5. Patrons with Mobility Limitations
The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.
6. American Sign Language (ASL) Interpreted Performances
The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Our cut off date for requesting an interpreted performance has now passed.
You are still welcome to submit a request to have a specific performance be interpreted. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted. Please email firstname.lastname@example.org.
7. Special Dietary Needs and Prescription Medicine
Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, please reach out to email@example.com.
Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.
8. Service Animals
Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal or you can request the form in advance from firstname.lastname@example.org. Please enter through the accessible lane at either entrance.
9. Family Services
Family services is available at Music Midtown. Family Services is located right inside the 12th Street Entrance, next to the Guest Services/ADA tent.
10. Have Questions About Our ADA Access & Accommodations?
For any questions, please email: email@example.com.